AJ&VG Media

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Exclusive articles:

Paying (for) attention: why context matters when we engage customers with automation

As we automate more and more processes within business and commerce it’s important to bear in mind that, as one of our former colleagues...

A Global View of and Augmented and Virtual Reality

I stand amazed at the impact that Augmented and Virtual Reality (AVR) has had in the past three years. Early predictions of AVR were...

Achieving balance in a predictive world

Just because you can predict what your customer wants to hear, when, where and how doesn’t mean that your customer wants their behavior to...

Evolving to Digital

There’s been a lot of hype and noise over the past couple of years regarding the need for “Digital Transformation” — to such an...

Taking Stock

It’s been hard to miss the recent hype and media misunderstanding related to Blackrock’s decision to make more use of model-based investment strategies for...

Breaking

The Ultimate Guide for Small and Medium Businesses Moving to the Cloud

The Flexera 2024 State of the Cloud Report reveals...

Cracking the User Code: How Iterative Refinement Unlocks Product Success 

In the fast-paced world of product design, staying ahead...

Transforming Customer Experiences: The Impact of AI in Contact Centers

In today's fast-paced, technology-driven world, customer expectations are higher...

How Generative AI is Revolutionizing Logistics and Supply Chain Management

In a rapidly evolving world where technological advancements are...
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