Saturday, May 18, 2024

Harnessing Generative AI: A Guide to Enterprise Success Strategies

Background Here at Wizergos, our focus is on...

Automation

Paying (for) attention: why context matters when we engage customers with automation

As we automate more and more processes within business and commerce it’s important to bear in mind that, as one of our former colleagues likes to say, “People are...

Impact of COVID-19 on Healthcare

The COVID 19 pandemic has brought healthcare providers and health systems to an unprecedented...

The Future of Higher Education

  One small shift for education, one giant leap for humanity In 1969 when Astronaut...

5 Tips for better contract fulfilment with Calmanac

There are several different types of contracts related to the healthcare sector, and most...

Data Driven Healthcare with an Integrated Payer Platform

The impact of data-driven healthcare upon the patient care decision process via accurate, real-time, reliable data...

Paying (for) attention: why context matters when we engage customers with automation

As we automate more and more processes within business and commerce it’s important to bear in mind that, as one of our former colleagues...

Taking Stock

It’s been hard to miss the recent hype and media misunderstanding related to Blackrock’s decision to make more use of model-based investment strategies for...

A Customer Relationship Management (CRM) Implementation Lessons Learned

The ever-increasing pressure to reduce costs and gain market share has led organizations to leverage technology in a beneficial way. Excellent customer service is...

Could Impact Sourcing be the next Global hiring trend?

The Business Process Outsourcing industry (BPO) is undergoing a transformation that could soon be adopted by other industries.  Many BPO companies are now implementing...

HOW TO INCREASE THE VALUE OF YOUR WORKFORCE WITH WAAS

What if there was a way to identify the value of your workforce? I’m not talking about the cost, but the value of the...

The Best Way to Hunt for Customer Insights

We’ve all seen the stats spotlighting why customer experience is critical. Now that we’re in 2017, there’s a fresh lineup of choice measures to...

Enhanced Customer Satisfaction Rates Due to Marketing Automation

It is almost impossible to compare the customer satisfaction rates of today to those levels that may have been measured 5 or 10 years...

Moments that matter

Despite the fact that I have spent most of my working life in a variety of technology related roles, I am by no means...

Digital Marketing’s Role in Selling Food and Beverage

There’s no question that digital marketing’s role has changed the way we advertise and communicate for so many industries. For food and beverage, we...

Client Engagement in the Era of Cognitive

Today each of us interacts with businesses. Sometimes it’s through a tweet, a purchase, a call with a center call representative or the click...

Critical IT Project? – Your Assurance of Success

Using a System Integrator Larger or more complex implementations often require a system integrator (SI); the SI brings skills and training in vendor-specific technologies...

Driver Safety Increases Productivity

It seems nearly every day a new gadget hits the market, designed to make us better, fitter, more productive and happier humans. Optimization-related tech...

Harnessing the Power of Data

A look at how three organizations gained a competitive advantage by tapping analytics in the battle for talent We live in a world of unprecedented...

Strategy Execution Engine in the Digital World

The Discipline of Business Process Management Recent research of The Gartner Group shows that only 13% of business meet their strategic goals on a yearly...

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