Could Impact Sourcing be the next Global hiring trend?
The Business Process Outsourcing industry (BPO) is undergoing a transformation that could soon be adopted by other industries. Many BPO companies are now implementing...
HOW TO INCREASE THE VALUE OF YOUR WORKFORCE WITH WAAS
What if there was a way to identify the value of your workforce? I’m not talking about the cost, but the value of the...
The Best Way to Hunt for Customer Insights
We’ve all seen the stats spotlighting why customer experience is critical. Now that we’re in 2017, there’s a fresh lineup of choice measures to...
Enhanced Customer Satisfaction Rates Due to Marketing Automation
It is almost impossible to compare the customer satisfaction rates of today to those levels that may have been measured 5 or 10 years...
Moments that matter
Despite the fact that I have spent most of my working life in a variety of technology related roles, I am by no means...
